Peter Drucker, known as the founder of modern business management, said, “The best way to predict the future is to create it.” With 2018 just around the corner, your challenge is not so much to predict what kind of year
Walking the Talk
Only politicians can succeed without delivering on their promises, and only weather forecasters can make mistakes every day and still keep their jobs. Unfortunately, you are neither, so you have to build your business and your brand by delivering on
Beware of Too Late Marketing
There are basically two types of marketing: 1.) Too-Late Marketing, and 2.) Drip Marketing The now defunct Yellow Pages were simply a directory of ineffective marketers or marketers engaged in Too-Late Marketing. There were only two reasons customers searched the
Disrupters Fill a Void
Technology by itself is not the real disruptor. Not being customer-focused is the biggest threat to any business. Technology only fills the void left by poor performance and high costs. Robots didn’t kill assembly line jobs; high wages, careless quality
It’s OK to Steal
The ‘big guys’ from McDonald’s to Home Depot have huge budgets to track what works and what does not work in advertising. And they have marketing experts to think strategically in all of their planning. There is a strategic reason
Why Some Businesses Fail
You may have heard the myth that half of all businesses fail within the first year and only 5% make it through four years. According to recent figures from Small Business Administration, a government agency created to help small businesses
Reaching Your Mobile Customers
Your customers have gone mobile. Just take note the next time you’re in a restaurant or using public transit at the number of people listening to their smartphones. You might draw the conclusion that no one listens to ‘traditional’ radio
Motivating Your Team
You like to do business with happy motivated people. So, do your customers. And your customers can tell the moment they pass through your front door whether your staff is just there to collect a paycheck or whether they are
The Problem With Experts
It is difficult, if not impossible, for the average small or medium size business owner to be an expert in all things. Purchasing, merchandising, recruiting, accounting, sales, advertising, technology and a long list of other skill sets are required to
Give Your Business an Unfair Advantage
To be ‘fair’ in sports, you want a level playing field so that no team has an advantage over their competitor. But in business, you want an unfair advantage over your competitors. The internet levels the playing field for all