Below is a link to a video titled “Johnny the Bagger” which, unless you have ice running through your veins, will absolutely move you.
This true story told by Barbara Glanz of Glanz Communications is not only very uplifting and motivating but has a great business lesson to be learned as well.
After listening to Barbara speak to a group of grocery store employees on the topic “The Simple Truth of Service”, Johnny, a nineteen-year-old grocery bagger with Down Syndrome, developed his own unique way to keep customers coming back to the supermarket where he worked.
While every business may not have a “Johnny”, nearly every business can and should do something to WOW their customers, like Johnny! Does your business?
After viewing the video (click here to view), I would encourage you to play it for your employees, but have a box of tissues close by. Then, individually or as a team, encourage your employees to come up with an idea(s) to WOW your customers and clients.
It doesn’t matter if your business is a sanitation/garbage service provider or a dental office, every business can and should find a way(s) to WOW their customers.
If you would like help in creating a WOW or “Johnny-like” idea, contact your media rep by simply replying to this email.
Caution: If you are fortunate enough to come up with a “Johnny- like” idea, hang on to your hat because business will boom!
Good Luck!