You like to do business with happy motivated people. So, do your customers.
And your customers can tell the moment they pass through your front door whether your staff is just there to collect a paycheck or whether they are motivated to serve them.
In our Eight Simple Steps to Motivate Your Team, step number five is ‘Catch‘em Doing Something Right’.
It’s human nature to reprimand an employee when they do something wrong, but all too often when they do things right, it’s taken for granted and not acknowledged. But behaviors that get rewarded, get repeated.
Simply mark it in your calendar every morning to ‘Catch someone doing something right’…you’ll be amazed after a few weeks how the morale and attitude of your entire staff will improve. Even if your praise is something simple like acknowledging when a habitually late staffer shows up on time…Catch‘em doing something right and they’ll do it again.
Click here to read our 8 Simple Steps to Motivate Your Team to create an attitude your customers will love.
